Support

How can we help?

Ovify is built and supported by a small team at Appify in Warsaw. We read every email and we try to write back within a couple of business days.

Email support

For anything app-related — bugs, questions, refund help, accessibility — write to us.

support@ovify.app

Privacy & data requests

For GDPR / CCPA requests, use the subject "Privacy request". Most rights can also be exercised inside the app once installed.

support@ovify.app

FAQ

Common questions.

What is Ovify, exactly?

Ovify is a cycle and period tracker for iPhone. It covers period logging, symptom tracking, contraception, the symptothermal method (BBT, mucus, cervix), and an on-device AI assistant. It's published by Appify sp. z o.o. — our company — and is available on the App Store.

What iPhone do I need?

Ovify runs on iPhone with iOS 17 or later. The core app works on any supported iPhone.

Ovify AI (the on-device assistant) is an iOS 26 feature and only works on Apple-Intelligence-capable devices — iPhone 15 Pro and later, and M-series iPads. Everything else in the app works without it.

Where is my data stored?

On your iPhone. Ovify uses a local-first encrypted Hive database. We do not run a server that stores your health data, and we have no technical ability to read it from our side. The exceptions are noted in our Privacy Policy — primarily subscription state via Apple and RevenueCat, and any data you choose to push to Apple Health.

Does Ovify have ads or sell my data?

No, and no. Ovify contains no advertising SDKs, no behavioral tracking, and no IDFA collection. We do not sell or share personal data, and we do not use your data to train AI models.

Is Ovify free?

Ovify ships with a paid subscription that unlocks the full experience, with a free trial available at first launch. Pricing and trial terms are shown at the point of purchase inside the app. Subscriptions are billed through your Apple ID and can be cancelled in your iPhone's Settings → Apple Account → Subscriptions.

Can I export my data?

Yes. Settings → Data → Export Data writes everything Ovify holds about you to a single JSON file. You can re-import it, share it with a clinician, or just hold onto it.

Is this medical advice?

No. Ovify is a tracking and insights tool — not a medical device. Predictions, charts, and Ovify AI's responses are for general informational purposes only and are not a substitute for diagnosis or treatment by a qualified healthcare professional. If anything in the app concerns you, please contact your doctor. See the full Medical Disclaimer.

Can I use Ovify for contraception?

Ovify is not a contraceptive device. The fertile-window estimates and STM charting in Ovify are informational. We do not recommend using the app as your sole method of contraception. For contraceptive guidance, please speak with a healthcare professional. See the full Medical Disclaimer.

How do I delete my data?

Settings → Data → Clear All Data wipes every cycle, symptom, STM, chat, and settings entry from your device. Uninstalling the app also removes the data, since it's all stored locally. If you need a formal erasure receipt, email us at support@ovify.app with the subject "Privacy request".

Will there be an Android version?

Not in v1. Ovify is iPhone-only at launch — partly because Ovify AI is built on Apple's on-device Foundation Models, which only exist on Apple hardware. We may revisit Android once the iOS app is stable.